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How To Freeze and Unfreeze Your Card On Timon

Managing the security of your Timon Card is easy with the Freeze and Unfreeze Card features.

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Written by Timon-C

Here’s how you can freeze and unfreeze your Timon card:
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How to Freeze Your Card

  1. Go to Your Cards Tab: Open the Timon app, navigate to the Cards tab, and select the card type (physical or virtual).
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  2. Select Your Card: Click on the card you want to freeze to access its options.
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  3. Open Card Options: Select "Card Options." This icon represents more options or additional actions that can be performed on your card.
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  4. Freeze the Card

    • Tap the “Freeze card” button from the list of actions that appear.

    • Proceed to click on the “Freeze” button.

    • Your card will be instantly frozen.
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How to Unfreeze Your Card

  1. Go to Your Cards Tab: Open the Timon app, navigate to the Cards tab, and select the card type (physical or virtual).
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  2. Select Your Card: Click on the card you want to freeze to access its options.
    ​

  3. Open Card Options: Select "Card Options." This icon represents more options or additional actions that can be performed on your card.
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  4. Unfreeze the Card

    • Tap the “Freeze card” button from the list of actions that appear.

    • Proceed to click on the “Unfreeze card” button.

    • Your card will be instantly unfrozen.
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Using the Freeze and Unfreeze Card feature helps you manage your card’s security effectively.

If you need further assistance, please reach out to our support team via the in-app chat. We're here to help!

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